Roles and access

Two people can sign in to the same Velos and see two different apps. That is not a fault: what your account can do is decided when it is set up, and Velos hides what you cannot use rather than showing you buttons that would refuse you.

You may not see all of this

The features described on this page are not switched on for everyone. What appears in Velos depends on the plan your federation, club or academy is on and on how they have set it up, so a screen or a button described here may simply be absent for you rather than hidden somewhere. If you need something you cannot find, ask whoever administers Velos where you are.

How access is decided

Two things decide what you get.

How far your account reaches. Velos calls this the account type, and there are three:

Account type	Reaches
Organization	Everything belonging to the federation, club or academy you signed in to.
Club	One club — its athletes, its entries, its training.
Individual	One person’s own data, and the assignments given to them.

What your account is allowed to do inside that reach. Each account carries a list of permissions — read athletes, write entries, approve transfers, and so on. Whoever sets your account up usually starts from one of the roles below rather than picking permissions one by one.

The six built-in roles

Every Velos comes with these. They are starting points: your account may have been adjusted afterwards, so treat the descriptions as the shape of the job rather than a guarantee.

Organization Admin

Full access to everything. Sets up sports, competitions and leagues, invites people, changes settings and branding, and handles billing. Usually one or two people.

Organization Manager

Broad access to the day-to-day running of the sport, without the keys to the building. Manages athletes, competitions, entries, scoring, transfers, officials and records; can approve athlete registrations and transfers; can read the audit trail. Cannot change settings or billing.

Club Admin

Runs one club. Manages that club’s athletes, enters them into competitions, records training, and starts transfers. Sees competitions and scoring across the federation, but can only change their own club’s things.

Club Member

The read-only version of the above. Sees the club, its athletes, the competitions, the entries and the scores. Changes nothing.

Athlete

Sees their own athlete record, the competitions they can enter, their entries and their scores, and records their own training. This is the role most people using the mobile app have.

Judge

Sees their own assignments and the competitions they are officiating, and records scores for the matches they are on. No access to athlete administration.

Where the roles live

If you administer Velos, the roles are on the Permission Templates page under Administration in the sidebar. Each one shows its account type and how many permissions it carries, and your federation, club or academy can add its own alongside the built-in ones — the ones marked Custom below were added locally, not by Velos.

The Permission Templates page. Only accounts that administer Velos can open it.

When something is missing

If this documentation describes a page you cannot find, it is one of three things:

1. Your account does not reach it. Ask whoever administers Velos where you are — they can see your account and widen it.
2. The sport is not in use. Velos shows a sidebar group per sport in use. A federation that only shoots archery has no tennis pages at all.
3. The feature is not switched on. Individual features — training, seminars, the performance pages, announcements — are enabled per federation, club or academy, and are simply absent where they are off.

The three are indistinguishable from the outside, which is why the answer to all of them is the same: ask.